Canadian Pacific Vacations Travel Agent Partnership Program

COMMISSION POLICY

• Commissions and relationship fees are paid on all packages with the CTA designation in the tour number and on customized tour packages.

• The exceptions (sorry) are non-packaged items including bear viewing, lodge stays, transfers, flights, cancellation / change fees, and travel insurance. Unfortunately we cannot offer commission on these services when they are not included in the package price. We also are unable to pay commission on stand-alone hotel or day tour bookings when not booked in conjunction with a commissionable package. 

• We offer a 10% commission when sales contact is initiated by the Travel Agent with all subsequent communication and planning serviced by the Travel Agent.

• We offer a 5% relationship fee when sales contact with CanadianPacificVacations.com is initiated by the customer, with all subsequent communication and planning directed by the client who then refers their reservation request through the Travel Agent for administrative processing.

• We offer a 5% relationship fee when sales contact is initiated by the Travel Agent, who then requests that the client communicate with CanadianPacificVacations.com directly to plan the tour arrangements.

• Commissions are paid after travel is completed.

RESERVATION POLICY

• All reservations must be received in writing, via our online form, fax, email, or standard mail.

• Providing credit card information is safe and secure. The booking form is processed through SSL (secure socket layer), which prevents anyone else from accessing this information. All reservations require a minimum deposit of 50% of the total tour price up to 60 days in advance. Reservations requested within 60 days will require full payment. The credit card will not actually be charged until we are able to confirm your client's reservation. When their tour is confirmed, we will send you a confirmation via e-mail.

• Final payment is due 60 days prior to travel. Final payment can be made via bank wire, bank check, money order or by using a credit card. For reservations made within 60 days of your travel start date, payment in FULL is required upon confirmation of services.

CANCELLATION POLICY

All cancellation requests must be received in writing. The following is our typical cancellation fee schedule, which is based on a percentage of the total invoice. The effective date is the date on which the written cancellation notice is received in our office by fax or e-mail.  The exceptions to this policy are noted below.

Standard Cancellation Policy
Any time after written confirmation	10% of invoice total
60 - 45 days prior to departure	30% of invoice total
44 - 30 days prior to departure	60% of invoice total
29 - 0 days prior to departure	100% of invoice total
Exceptions to standard  policies

If you have any questions, please e-mail us at: mytrip@canadianpacificvacations.com
and we will answer your questions promptly! 

  CanadianPacificVacations.com is part of All Alaska Tours, Inc. / AlaskaTours.com